Privacy Policy

Privacy Policy (LOPD)

Personal Data Protection Policy and Update of May 25, 2018 (LOPD)

1. Introduction

At YoloWindow® we are committed to ensuring that your personal information is protected and not used improperly. In this document we explain who is responsible for data processing, with what purpose your information will be treated staff, the legitimacy for the treatment, how we collect it, why we collect it, how we use it, the rights that they attend and also explain the processes that we have arranged to protect your privacy.

By providing us with your personal information and using our website, we understand that you have read and understood the related terms with the information of protection of personal data that are exposed. YoloWindow® assumes the responsibility to comply with the current legislation on national and European data protection, and aims to treat your data in a lawful manner, loyal and transparent.

2. Area of ​​application

This document is applicable to YoloWindow.com.

3. Considerations to take into account:

The definition of responsible for treatment is described in the General Data Protection Regulation, and is as follows: "Responsible for the Treatment" or "responsible": the natural or legal person, public authority, service or other body that, alone or together with others, determine the purposes and means of treatment. YoloWindow® is in some way responsible for the treatment of the personal information they make of their users.

If you have any kind of query, comment or concern, or if you want to make any suggestions about how we use personal information, you can send an email to the Delegate of Data Protection of YoloWindow® to the email address electronic: info@yolowindow.com

Innovation and covering a great need are some of the hallmarks of YoloWindow®. We introduce constant news in areas like technology.

  • Company name: YoloWindow
  • Registered Office: Travesia de Vigo Nª 171, 36207, Vigo - Pontevedra. Spain.
  • Email: info@yolowindow.com
  • Phone: +34 684 613 992
  • Web page: www.yolowindow.com

YoloWindow® incorporates new features and is at the forefront in the technology area. This, together with the quality and guarantee commitments, allows you to satisfy your customers with different tastes and needs.

YoloWindow® was also created to satisfy other needs of customers, in addition to offering an alternative to conventional doors (YoloDoor®), also offers an alternative to the conventional window (YoloWindow) looking to the near future, in which the carriers make their deliveries through drones.

This has allowed to improve and expand the offer by updating the conditions of products already consolidated but in need of adaptation of the new needs and technologies of the market.

We collect personal information about you by different means, in some cases you can contact us to share your personal information, and in other cases we collect your personal data using other means. Then, you We will explain the different ways in which we collect personal information about you and some examples in which we use said information.

Information that you provide us

We collect personal information that you provide us through the YoloWindow.com website, email, mobile phone, app, when you fill out a form or subscription or others. In any case, at the moment you will be informed of the person responsible for the treatment of data, the purpose of the same, the recipients of the information, as well as the way to exercise the rights granted by the current legislation on data protection.

For example: you are likely to provide us with information when: you contact our contact telephone number, register in our web app, register in any of our subscriptions, update your preferences and your information account, complete a questionnaire, participate in a contest, etc.

Generally, the personal information that you provide us are: name and surname, address, ID, date of birth, mail electronic and telephone contact.

Information we collect from your visits on our website

We collect and store limited personal information and anonymous global statistics of all those users and / or customers who visit our website, either because you provide us with this information in an active way or you are simply browsing our website. The Information we collect includes the Internet Protocol (IP) address of the device you are using, the navigation program which uses, its operating system, the date and time of access, the internet address of the web accessed by our website and also information about how you use our website.

We use this information to know the loading time of our website, how it is used, the number of visits to the different sections and the type of information that most attracts visitors. It also helps to identify if the web works correctly, and if we detect failures or errors in the operation, solve them and improve the performance of our website, in order to offer a better service to all users.

This information is collected through "cookies", for more information see the Cookies Policy that can be found on the website of YoloWindow®.

Social networks

The use of social networks is becoming more frequent and in this sense YoloWindow® is present in them, and it is another way of contacting you. The information we collect through social networks sometimes includes personal information that is available online and for the public. We always make sure that all the information we use is attributed to its source correctly or is made anonymous.

It is likely that these social networks have their own privacy policies, through which they will explain how they use and share their personal information. We recommend that you carefully review the privacy policies before using these social networks to be sure that you agree with the way your personal information is collected and shared.

For the processing of your personal information we rely on the legitimation for several reasons:

  • For the fulfillment of a contract and/or commercial relationship.
  • For the fulfillment of different legal obligations.
  • For legitimate interest, for example, for security reasons, fraud prevention, to improve our services and products through market research, or to manage requests, queries or possible claims that could arise.
  • With your consent, for example, to send personalized offers from YoloWindow®.

You can modify the way we contact you by the following means:

  • By written and signed request addressed to YoloWindow, Travesia de Vigo Nª 171, 36207, Vigo - Pontevedra. Spain. Ref. LOPD, must attach a photocopy of the applicant's DNI.
  • Sending request together with a photocopy and / or scanned copy of the applicant's ID to the address of email: info@yolowindow.com
  • Calling Customer Service +34 684 613 992
  • If you have never asked us to send you commercial communications, you can register in the different newsletter that we put at your disposal or sending us an email to: info@yolowindow.com

If you have given us your consent, the information you provide will be communicated to YoloWindow® to treat it with the purposes described above. Not all the purposes described involve a transfer of data.

In some cases, we need to communicate the information you have provided to third parties in order to provide the service requested, for example, to transporters.

Also, there are companies that provide us with other types of services such as: information technology (storage and processing of the information), security services, financial services, audit services, etc. These third parties only have access to the personal information they need to carry out such services. They are required to keep their personal information confidential and can not use it in any other way than the one we have requested.

In all cases, YoloWindow® assumes responsibility for the personal information you provide, and we request those companies with the We share your personal information that they apply the same degree of protection of the information that we.

Also, your personal information will be available to Public Administrations, Judges and Courts, for the attention of possible responsibilities born of data processing.

International transfer

The personal information we collect resides in Spain, although it is possible that YoloWindow® has a presence in other countries (in the near future) and your personal information is collected in the country where you reside.

In certain cases, services are contracted in Cloud Computing mode in the USA, with international data transfers. In these cases, adequate guarantees are adopted to protect your information, from which you can obtain additional information by writing to the email: info@yolowindow.com

Links to third-party websites

In the event that we provide links to websites that are not operated or controlled by YoloWindow®, you will be promptly informed as YoloWindow® has no control over these sites, nor is it responsible for their content, nor does it control about how third parties collect and use your personal information and is not responsible or offers any statement about websites from third parties.

Surely these websites have their own privacy policies, through which they will explain how they use and share your personal information We recommend that you carefully review the privacy policies before using these websites to be sure you are happy with the way your personal information is collected and shared.

We only store your personal information to the extent that we need it in order to be able to use it according to the purpose by which was collected, and according to the legal basis of the treatment thereof in accordance with the applicable law.

We will keep your personal information as long as there is a contractual and / or commercial relationship with you, or while you are not exercise your right of deletion, cancellation and / or limitation of the processing of your data. In these cases, we will keep the information duly blocked, without giving any use, while it may be necessary for the exercise or defense of claims or may arise some kind of judicial, legal or contractual responsibility for their treatment, which must be attended to and for which its Recovery.

You have the right to have control over the personal information we collect, in this way we also make sure that the same be accurate and truthful.

You have the right to obtain access to your personal information, as well as to request the correction of inaccurate data or, where appropriate, request the deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.

In certain circumstances, and for reasons related to your particular situation, you may object to the processing of your data. Your personal information will no longer be processed for those purposes for which you have expressed your opposition. Similarly You can exercise the right of limitation of the treatment of your personal information, requesting the conservation of the same.

In certain circumstances, you may request the portability of your data to another data controller.

You will be able to exercise your rights without any cost, and to receive a response within the deadlines established by current legislation. matter of data protection, being able to choose between the following means:

  • By written and signed request addressed to YoloWindow, Travesia de Vigo Nª 171, 36207, Vigo - Pontevedra. Spain. Ref. LOPD, must attach a photocopy of the ID of the applicant.
  • Sending request along with a photocopy and / or scanned copy of the applicant's ID to the email address electronic: info@yolowindow.com
  • Calling Customer Service +34 684 613 992
  • You can file a claim with the Spanish Data Protection Agency, especially when not be satisfied with the answer of the exercise of your rights, for more details you can consult the web: www.agpd.es

We are committed to protecting your personal information. We use the appropriate technical and organizational measures, in order to protect your personal information and privacy and review these measures periodically. We protect your personal information by the use of a combination of physical, computer or logical security controls, including access controls that restrict and administer the way in which your personal information and personal data are processed, managed and managed. We too We make sure that our employees are properly trained to protect your personal information. Our procedures indicate that we may request proof of identity before sharing your personal information.

If at any time you have problems accessing any part of our website, it may be due to the model or version of your browser or to the configuration of the same options. If you need us to help you find the solution or if you have any questions about the operation from our Web APP, call us at: +34 684 613 992 . We will be happy to assist you.

The Internet is a means of communication and also a new medium that enables business transactions through the network. Thus, One of the main concerns for users who use the Internet is the security of data in the network.

As an Electronic Commerce transaction, it is understood the entire process of making a commercial agreement including the contact between both Parts: customer and company. The aspects that should gather any commercial transaction must be:

  • Authentication that guarantees the legal or physical personality with which we communicate.
  • Integrity, that is, that the content of the communication between both parties can not be modified.
  • Confidentiality, which is the guarantee that no unauthorized person can know the content of the communication.

The YoloWindow® website, the Web APP and the products are not aimed at minors. Although on some occasion we can perform Some campaign, such as a commercial, in which minors can show their interest. However, we do not collect information any personal of minors deliberately, if not with the authorization of the parent, guardian or legal representative.

If you are a minor, please do not try to register as a user of our system or web application. If we discover that by mistake we have obtained personal information from a minor, we will eliminate this information as soon as possible.

These are some of the precautions that we advise should our customers and / or users take:

  • Do not provide anyone with the user or the password of the Web APP.
  • Do not point it in places of easy access: computer, calendar.

We will review and update the data protection information at least once a year or when changes occur in the legislation or in any of the procedures for processing your personal information, indicating the date of the last update, content and date.

If we have your email address or mobile phone, we will also send you an email or SMS with information about those changes. If necessary, we will renew your consent to confirm that you agree with these changes.

This data protection information was last revised and updated in May 2018. YoloWindow®. All rights reserved.

Organic Law 15/1999, of December 13, Protection of Personal Data and Update of May 25, 2018